Phase 2 of Globalization . . .

October 13, 2008 | Comments Off

Why are you so *#*$** happy, asked my business school banking buddy. “Because,” I remarked, “This is Phase 2 of Globalization.”
Banking friend, I am not you. My clients are not you. And we appear poised to benefit from the bafoonery that has taken hold. A bafoonery you, my banking friend, perpetuated in your fervor to [...]

Are service businesses heading for hard times?

October 9, 2008 | Comments Off

To recession-proof a service business today you need more than hope, you need a concrete plan. You need the Blue Screen of Death method.

In times of economic woe, the first chops are areas that I call “maintenance.” The important but not urgent activities. In your personal life they may be things like health club memberships. [...]